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Paxton Green Group Practice
Contact Us
Address
Paxton Green Group Practice
1 Alleyn Park
London
SE21 8AU
Get directions (opens in Google Maps)
Phone
Our phone lines are open between 8am to 6:30pm, Monday - Friday.
Cancel an Appointment call: 020 8655 9191
Contact us online
Contact us online, for problems that can be dealt with online without a telephone or face to face consultation.
Or for admin queries such as fit note extensions, letter requests and repeat prescriptions.
Out of Hours
Enhanced Access - Saturday Appointments
We offer Saturday appointments from 9am to 12pm and 1pm to 5pm with our GPs, physician associates, nursing team and first-contact physiotherapists.
These are all booked in advance so please only attend the surgery if you have already arranged an appointment.
Due to very limited Reception cover, please attend the Practice during weekday opening times for all Reception queries.
Life Threatening
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999.
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Do you have an urgent medical issue requiring on-the-day attention?
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
About Us
Register with the Surgery
We offer GP Access for new patients wishing to register.
Patient Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Surgery Staff
Meet the surgery team
Patient Participation Group (PPG)
If you are a patient at the practice and would like to participate with the practice to improve and develop its services, please join the group.
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Practice Performance
Learn more about our performance at the practice.
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD