Pharmacy First

There are 7 common conditions that community pharmacists can now treat.

See details and a list of participating pharmacies

Pharmacy First Plus

The Pharmacy First Plus scheme provides professional health care advice, treatments, and medicines for common illnesses from selected Lambeth pharmacies to those most in need. If you are eligible, medicines recommended for you by the pharmacist are offered are free of charge.

Learn more about this service

Self-Care

Help and support available from many National and Local Organisations

Visit our Health Zone

Pharmacy

Your pharmacy can advise you on common illnesses without the need for an appointment.

Locate your local pharmacy

Ways to book

1. The online booking system for appointments has moved over to the NHS App. Instructions on how to book an appointment are under point 4 titled "The NHS App FAQ" just below
2. Telephone: 020 8670 6878

Doctor Appointments

See a Doctor for medical advice that is not covered by our other teams listed here:

Physician Associate Appointments

Physician associates are healthcare professionals with a generalist medical education, who work alongside doctors providing medical care as an integral part of the team.

Physician associates are practitioners working with a dedicated supervisor and are able to work independently with appropriate support.

Physician associates can see many of the things traditionally booked with a doctor. Current exclusions are babies under 3 months and patients with learning disabilities.

Nurse Appointments

See a Nurse for dressings and removal of stitches, blood pressure checks, cervical smears, follow-up contraception injections, childhood & adult immunisations, injections (eg: B12), asthma reviews, diabetes reviews, and NHS Health checks.

Physiotherapy Appointments

See a First Contact Physiotherapist for persisting musculoskeletal problems as well as sports injuries. To book an Appointment, please telephone Reception using the options above. 

For other physiotherapy services, please also see self-referral information on our health zone page for details of Online physiotherapy support or self-referral to Guys and St Thomas’ Hospital physiotherapy service.

Practice Pharmacists

See a Practice Pharmacist for medication reviews, queries about your medication, blood pressure reviews and cholesterol management.

Information to guide you when booking an appointment via the NHS App

1. Login to the NHS App
2. Click/tap on “Services”
3. Click/tap “Check for available GP appointments”
4. This will open up the “Book a GP appointment screen”. Under “Select an Appointment” you can select what appointment type you would like (i.e. face to face or telephone)
5. You can also select a preferred doctor
6. Available appointments will be listed at the bottom of the page, ordered by date
7. Click on your preferred date, this will show the times of available appointments. Click on your preferred time
8. This will take you to the “Confirm your GP appointment” screen. There is an option to give a reason for your appointment. To confirm your GP appointment, click the “Confirm and book appointment” button
9. You will receive an appointment reminder 1 working day before your appointment. This reminder will be sent as a notification via the NHS App if you have notifications turned on. If notifications are disabled or the notification fails, you will receive a text message instead. The reminder will include a link to cancel the appointment if it is no longer needed. You can cancel up to 1 hour before the appointment is due.

Viewing upcoming and past appointments

1. Login to the NHS App.
2. Click/press on “Upcoming and past appointments”
3. Click/press on “GP surgery appointments”
4. This will take you to the “Your GP appointments” page. This will list all of your upcoming and past appointments
5. You can cancel any upcoming appointments by using the “Cancel this appointment” button
6. You can also use the “Book an appointment” button to book an appointment
7. This will open up the “Book a GP appointment screen”. Under “Select an Appointment” you can select what appointment type you would like (i.e. face to face or telephone)
8. You can also select a preferred doctor
9. Available appointments will be listed at the bottom of the page, ordered by date
10. Click on your preferred date, this will show the times of available appointments. Click on your preferred time
11. This will take you to the “Confirm your GP appointment” screen. There is an option to give a reason for your appointment. To confirm your GP appointment, click the “Confirm and book appointment” button
12. You will receive an appointment reminder 1 working day before your appointment. This reminder will be sent as a notification via the NHS App if you have notifications turned on. If notifications are disabled or the notification fails, you will receive a text message instead. The reminder will include a link to cancel the appointment if it is no longer needed. You can cancel up to 1 hour before the appointment is due

More information on the NHS App can be found on our website here

Our clinicians make every effort to run as close to booked appointment times as possible.

If you are late the following will apply:

• Up to 10 minutes late – you will be seen, but may have to wait quite some time if the clinician has already called in the next patient.
• 10-20 minutes late – the receptionist will speak to the clinician to see if you can be seen within the same clinic session. You could be seen at the end of the clinic so there could be a long wait. If this is not possible, you will be asked to re-book your appointment.
• More than 20 minutes late – the receptionist will ask you to re-book your appointment.

Missed a booked telephone appointment

If the clinician has failed to reach you after two attempts, a message will normally be left asking you to re-book your appointment.

If you need to speak to a GP that day, please call our Telephone Advice Line (TAL) between 8am to 10am on 020 8670 6878.